Apple TV no sound issue is one of the common problems which comes across to apple users very often. In many cases, you notice that your iPad and iPhone are working fine with the A/V cables, but still, you get no sound or audio on Apple TV. At times, your Apple TV doesn’t produce any sound after connecting it to your home theatre or PC.
If the tv speakers are getting no sound via the HDMI cable, it may indicate there are some incorrect or no settings in apple TV to get the sound from the HDMI port. Here I will share with you some possible ways how to fix no sound on Apple TV.
1. Change the Volume on Your Device
The first thing you should do is check your Apple TV’s volume. Make sure it’s not muted, and adjust the volume level to a high enough level that you can hear what’s coming out of your speakers.
If you have any problems with this, try opening up System Preferences on your Mac or PC and making sure that:
- The sound output settings are correct (for example, if you have an external speaker connected to the computer and want to use it as an output device)
- Your headphones or speakers are plugged into the correct ports on your computer (headphones go into headphone jacks; external drives go into USB ports)
2. Change the Audio Format on Your Apple TV
If you have a newer Apple TV that supports HDMI, your audio output can be set to PCM stereo or Dolby Digital 5.1 surround sound. However, if you have an older model of Apple TV (with only composite AV cable), you’ll need to change the audio output from the default setting to one that’s compatible with your TV set or home theater system.
To do this:
- Open up Settings on your Apple TV by pressing the Home button on the remote control and selecting Settings from the menu at the top left of your screen.
- In Settings, select Audio & Video > Audio & Video Output > Output Format.
- Select Stereo Mix (HDMI) as your output format if using HDMI or SPDIF Toslink Optical as your output format if using optical digital audio via TOSLINK cables connected directly between an optical input port on your television/home theater receiver and either HDMI port on Apple TV.
3. Reset the Apple TV settings
Resetting the Apple TV settings or changing them back to factory defaults may get rid of glitches in the software that might be causing issues with audio not getting outputted correctly by your Apple TV device. To reset your Apple TV device to factory settings, follow these steps:
- Go to Settings > General > Software Updates on your Apple TV device (if you don’t see this option, make sure that you’ve installed the latest version of tvOS).
- Click Get Software Update and wait for the update process to complete (this usually takes a few minutes). If a prompt appears asking if you want to download and install the update now, click Continue; otherwise, select Download Later from this menu later when it’s convenient for you and then click Install Now when prompted again after downloading has completed successfully.
5. Restart or force restart your Apple TV device
- On the remote control, press and hold the Menu and Home buttons at the same time for at least 15 seconds, until you see Apple TV turn off. Then, unplug it from power for 30 seconds (if the issue is with a TV screen), or leave it unplugged until you finish following these steps and then plug it back in to turn it on again.
- When you’re prompted to do so, press and hold down both buttons again until you see iTunes appear on-screen; this should take around 15 seconds (if iTunes doesn’t appear right away, then wait).
We hope this guide has helped you fix your Apple TV. If you’re still having trouble, try resetting your device as outlined above and see if that fixes the problem. If not, contact Apple Support for further assistance.